WHY YOUR SCALE IS COSTING YOU MORE THAN YOU THINK
B2B ecommerce sales surged past the $1 trillion mark for the first time ever a couple of years ago and online shopping continues to grow at a very fast pace. Unfortunately, or fortunately (depending on your perspective) weighing scales of every size and application are also selling online. We’ve seen everything from vehicle scales to laboratory balances become more widely available on the internet during the past decade.
But is that ultimately a good thing for customers?
When it comes to buying a scale online, the decision-making process often centers 90% + on price…. not necessarily what features or functions of the scale itself.
When buying a scale, you also need to consider things like:
Is it NTEP Approved, legal for trade?
Does the scale arrive calibrated?
Will the scale hold up in the environment where it’s used?
How is the scale constructed?
What is the resolution of the scale?
Who will service the scale?
What we’re saying is, the price of a scale is just one of many factors to consider. That’s where you often benefit from working with an experienced scale company who can recommend a proven product with a long track record of success.
Sometimes customers attempt to save time and perhaps some money and find their own scales online. That often sounds like a good idea. However, this is where mistakes can occur since price alone becomes the number one priority.
SACRIFICING ACCURACY COSTS YOU MONEY
In some scenarios, buying the lowest priced scale could cost you much more in the long run. A cheaper scale rarely has the durability and longevity of a quality-made scale. Additionally, a cheaper scale often sacrifices resolution or repeatability which can lead to inconsistencies in accuracy, as the scale will not deliver consistent results. In some applications, this could result in millions of dollars of losses per year.
For example, the B-TEK High Resolution Counting Scale (HRCS) has a one billion internal count resolution thanks to the incredible accuracy of the Quartzell transducer. Additionally, the HRB Digital Bench Scale, which is mostly used in straight-weigh applications, also offers a one billion internal count resolution.
How much could such precision save your company over the course of a fiscal year?
DOES YOUR NEW SCALE COME WITH THE SUPPORT YOU NEED?
When purchasing a scale, there’s always more to consider than the hardware itself. Who will install the scale? Who will calibrate it? What is the process for registering the scale as legal for trade? How will you obtain future service, including both regular maintenance and unforeseen scale repair?
When you’re buying a new scale for your business, you’re also buying support and expertise.
We hear stories all the time regarding online scale purchases. Over the years, we have seen few customers who purchased a scale, without consulting a salesperson, be happy with that decision years later. Many times, these customers quickly return to the buying market because they need to replace a scale that didn’t quite fit the application or function as intended. That’s where working with an experienced scale company and/or experienced sales person is a valuable benefit for most customers.
HOW CAN CCS HELP YOU?
The bottom line in this article is, don’t choose a scale based on price alone! These days with all the overseas products available everywhere, you can likely find a scale for just about any price you need. However, the quality, durability, and accuracy of that product will be highly debatable!
Contact us with your questions and a rough idea of what you’re looking to weigh. If you have a budget, let us know that as well. We’ve been providing customers with scales for over forty years! Odds are that we can recommend a proven scale for your particular application.
Let us help you find the right solution that will serve your company for many years to come. Purchasing a scale with the proper accuracy, support, and compliance is where you will truly save money. For more information, contact us online or by calling (919) 776-7737.