For the many businesses that use a scale in any part of their daily operations, that scale is a crucial part of the process. When it is not functioning properly, not only can it severely disrupt your production line, but it can lead to a lot of unwanted aggravation.
There are a few common problems that can often be fixed with some minor attention. However, it should be noted that before doing any troubleshooting on your own, you should consult with your supplier or manufacturer as this could void any warranty you may have.
Below are the top 5 scale problems and how you can fix them.
Scale Problem #1: Lack of Power
Most scales require electricity to run. So when the scale doesn’t power on or it doesn’t seem to have any power at all, it may not be connected. And while it could be any number of issues, checking the power source is a good place to start. Make sure that it is securely plugged into the outlet.
Many times these cords accidentally get unplugged and simply require you to plug it back in. However, if it is plugged in and you are still facing a lack of power, then you may want to take a moment to check for any frayed wires or damage to the cord. Any visible damage to the power cord could result in power issues — and may be a fire hazard.
If you don’t see any cord damage, test the power supply of the cord, the outlet, and the adapter. This should help you to narrow down the faulty area.
Scale Problem #2: Inaccurate Readings
Calibration is so important when it comes to getting accurate readings on scales of all types. And, at a minimum, it should be done every year. If this is something you haven’t done in a while, perhaps your scale is not calibrated and can explain your inaccurate readings.
Follow your manufacturer’s instructions for calibrating your specific scale. Once you do, test the scale to make sure the reading is correct. If it isn’t, then it could be another issue, such as having a broken component within the scale.
At this point, it is best to speak to a scale expert at your supplier or manufacturer to determine the issue.
Scale Problem #3: Inconsistent Readings
You rely on your scale to give you consistent readings. If you find that it isn’t, there could be a couple of reasons why.
Drifting refers to a scale that fluctuates with its readings due to water exposure. If your scale is used in or near water or has been exposed to rain or floods, you could be dealing with drifting. If exposed to water, load cells, cables, the junction box, and other areas of the scale can be affected. Turn it off until it has a chance to dry out.
If there is no way that water is the culprit, perhaps you are experiencing electrical issues or even have loose connections. Double-check your wires and cords and make sure everything is secure.
Scale Problem #4: Battery Problems
Some scales run on batteries. And while having no power can alert you to batteries that are likely dead, sometimes there can be issues with displays blinking, taking too long to display a weight, or doing other strange things. This could be the sign that your batteries are getting low, but aren’t quite dead yet. Or, there may be a battery leak inside the scale.
Try replacing your batteries with a fresh batch and see if that makes a difference.
Scale Problem #5: Error Codes
Error codes were designed for manufacturers to help you troubleshoot issues with the scale. If you have your manufacturer’s manual, each error code should be listed so that you know what it means and how to address the problem.
If you don’t have your manual, a quick search on the internet can often lead you to a list of manufacturer codes.
Contact the Experts at Central Carolina Scale
If you have followed any of these troubleshooting tips, but you find that your scale is still not working right – or if you believe that you are in need of a new scale altogether – then contact the experts at Central Carolina Scale at (919) 776-737.